Terms of Service

1. What we provide

TrainingFlow generates race-day pacing strategies, nutrition recommendations, and related narrative content based on inputs you supply (fitness data) and public race data. We do not provide medical, dietary, training-prescription, or injury advice. If you have any health concerns, consult a qualified medical professional before racing.

2. Account

You must provide a valid email address. You are responsible for the security of the email account and password linked to your TrainingFlow login. One human per account.

3. Plans, Race Passes, and payment

TrainingFlow has three plan shapes, all billed by Stripe in EUR:

• Free — one full race strategy, lifetime quota, no card needed.
• Race Pass — €7 one-off purchase that unlocks one additional race. Does not renew.
• Annual — €19/year, unlimited races, auto-renewing until canceled in /billing.

Race Passes are one-off transactions and do not renew. Annual subscriptions renew yearly until canceled; cancellation takes effect at the end of the paid period; no refunds for partial periods. Prices are gross under § 19 UStG (Kleinunternehmer); no VAT is shown separately on invoices.

4. Right of withdrawal (EU consumers)

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise this right you must inform us — Kristian Hoffmann, Karl-Kraut-Strasse 15, 30177 Hanover, Germany, moin@kristianhoffmann.de — by means of a clear statement (for example a letter sent by post or an email) of your decision to withdraw. You may use the model withdrawal form below, but it is not obligatory. To meet the deadline it is sufficient to send your notification before the withdrawal period expires.

If you withdraw, we reimburse all payments received from you without undue delay and at the latest within fourteen days of the day we receive your notification. We use the same means of payment you used for the original transaction; you will not be charged any fees for the reimbursement.

Early expiry of the right of withdrawal

Under EU law, the right of withdrawal for digital services expires early only if we have begun performing the contract after you have expressly requested that we begin before the withdrawal period ends and you have acknowledged that you thereby lose your right of withdrawal. We do not currently collect these two confirmations at checkout. Your right of withdrawal therefore remains intact for the full fourteen days, even if you have already generated race strategies in the meantime.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Kristian Hoffmann, Karl-Kraut-Strasse 15, 30177 Hanover, Germany, moin@kristianhoffmann.de

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.

5. Acceptable use

Do not scrape, automate against, or abuse the service. Do not use it to plan or train for activities prohibited by your medical situation. Do not resell strategies as your own coaching product without an explicit license from us.

6. Disclaimer

TrainingFlow is provided "as is". Pacing math is deterministic and tested against published sports-science models, but real-world race performance depends on variables outside our control (your fitness on the day, the weather, the course, your gear, your nutrition, your sleep). We do not guarantee race-day outcomes.

7. Limitation of liability

To the extent permitted by EU consumer law, our liability for damages is limited to (a) intentional or grossly negligent breaches and (b) typical, foreseeable damages under the contract. Liability for fundamental contractual obligations is limited to the amount paid in the prior 12 months. This does not limit liability under the German Product Liability Act or for personal injury.

8. Termination

You can delete your account at any time in /profile. We may suspend accounts that violate these terms after reasonable notice, except in cases of abuse, fraud, or legal obligation.

9. Governing law and venue

German law applies, excluding the UN Convention on the International Sale of Goods. For consumers, mandatory protection of the consumer's place of residence applies. Venue is Hannover where permitted.